customerservice@chartalert.com

 Renew Now ... Important Notes

Evaluation Trial, Subscription and Subscription Renewal Charges once paid are non-refundable 


Activation Attempts — 1- 2- and 3-User License Subscription Plans

  3-mo Plan 6-mo Plan 12-mo Plan
1-User License for 1 Computer 2 times 3 times 4 times
2-User Licenses for 2 Computers 3 times 5 times 6 times
3-User Licenses for 3 Computers 4 times 6 times 8 times

Cost of an additional Activation  =  1000 per Activation Attempt

Example:
  • With a 1-User License plan, you can use ChartAlert® on 1 computer
  • With a 2-User and 3-User License plan, you can use ChartAlert® concurrently on 2 and 3 computers (respectively)
  • If you've taken a 6-month 3-User License plan for concurrent use on 3 computers, then you can activate ChartAlert® upto 6 times on any 3 computers during the 6-month subscription plan
  • We suggest you use these multiple activation attempts for:
    1. formatting or changing computer hardware/software
    2. moving the license to a new computer

  • Next: Guaranteed Coverage of EoD Advisory Reports and EoD Charting Data

    Guaranteed Coverage for End-of-Day Advisory Reports

    • In a 3-mo Subscription Plan, the minimum guaranteed coverage would be 11 out of 13 weeks (84%)
    • In a 6-mo Subscription Plan, the minimum guaranteed coverage would be 22 out of 26 weeks (84%)
    • In a 12-mo Subscription Plan, the minimum guaranteed coverage would be 45 out of 52 weeks (86%)

    Guaranteed Coverage for End-of-Day Charting Data

    • For 3-mo, 6-mo and 12-mo Subscription Plans, the guaranteed coverage would be 100%
    • Diwali Muhurat's End-of-Day Trading Data will be made available the next day


    Next: .NET Framework and Windows® Operating System

    .NET Framework and Windows® Operating System

    .NET Framework Ver4.5.1 — essential for ChartAlert® — is supported in the following operating systems only:
    • Windows® 7
    • Windows® 8.x
    • Windows® 10

    Microsoft® has suspended support to all other operating systems. If your OS is not in the list above, then .NET Framework Ver4.5.1 will not get installed on your computer.

    The .NET Framework comes in-built with Windows® 10.
    Downloading and installing .NET Framework on a Windows® 10 computer is not required.


    Next: Intel® based Apple® Computers — Parallels Desktop, VirtualBox, etc.

    Intel® based Apple® Computers — Parallels Desktop, VirtualBox, etc.

    ChartAlert® is a Microsoft® Windows® compatible Real-Time-Enabled and End-of-Day Technical Analysis Advisory, Charting, and Scanning software. It has been designed based on Microsoft® technology, and requires the installation of .NET Framework 4.5.1 to run on your computer.

    ChartAlert® has been tested successfully on Windows® 7, Windows® 8.x and Windows® 10 platforms on 32-bit and 64-bit AMD® and Intel® computers.

    We have not tested ChartAlert® on Apple® computers with Windows® running natively on Parallels Desktop, VirtualBox, etc.

    We have not tested ChartAlert® on Apple® computers running on M1 processors.

    If you're an Apple® computer user, then please be informed that ChartAlert® may or may not run on your Apple® computer. We request that you don't opt for an Evaluation Trial or a Subscription Plan if you're planning to use ChartAlert® on an Apple® computer. We regret that we're presently unable to provide any kind of technological support to help setup ChartAlert® on an Apple® computer running Parallels Desktop, VirtualBox, etc.


    Next: Intel® based Apple® Computers — Windows® Operating System via Boot Camp

    Intel® based Apple® Computers — Windows® Operating System via Boot Camp

    ChartAlert® has been tested successfully on Intel® based Apple® computers with Windows® OS running via Boot Camp.

    Please ensure that Windows® and .NET Framework 4.5.1 have been installed on the Windows® side of your Apple® computer via Boot Camp before you install ChartAlert® along with its Historical DataSets.

    We are happy to inform you that we're presently able to provide technological support to help setup ChartAlert® successfully on an Apple® computer based on an Intel® processor with Windows® Operating System running via Boot Camp.

    P.S.  We have not tested ChartAlert® installed via Boot Camp on Apple® computers running on M1 processors.


    Next: Minimum and Recommended Computer Configuration

    Computer Configuration — Minimum and Recommended

    • Microsoft® Windows® 7 Home Premium or Professional with SP1
    • Recommended OS:  Microsoft® Windows® 10
    • Microsoft® .NET Framework 4.5.1
    • Intel® Core™ i3 3GHz+ CPU
    • Recommended CPU:  Intel® Core™ i5 Quad-Core 3GHz+
    • 8GB of RAM
    • Recommended RAM:  8GB
    • 1.5GB of free hard disk space (for technical analysis charting data, stock market advisory archives, scanning reports)
    • 1024 x 768 screen resolution
    • Recommended Screen Resolution:  1366 x 768 (or) 1920 x 1080
    • Mouse (or equivalent pointing device)
    • Internet connection for downloading data, upgrading software, etc.

    Next: Subscription Charges / Subscription Renewal Charges

    Subscription Charges / Subscription Renewal Charges

    Subscription Charges — all inclusive 4-wk Evaluation Trial 3-mo Plan 6-mo Plan 12-mo Plan
    1-User License for 1 Computer 1000 3000 5000 9000
    2-User Licenses for 2 Computers 1900 5700 9500 15000
    3-User Licenses for 3 Computers 2700 8100 13500 18000

    Subscription Renewal Charges — all inclusive 4-wk Evaluation Trial 3-mo Plan 6-mo Plan 12-mo Plan
    1-User License for 1 Computer 3000 4200 7000
    2-User Licenses for 2 Computers 5700 8000 12000
    3-User Licenses for 3 Computers 8100 11400 15000
      Renew Now!


    If you have an active subscription,
    then we have a discounted renewal offer for you!

    These renewal rates will be forfeit once your subscription expires — Act Now!